Housing Privacy Notice

Please see our full Privacy Notice

Updated: 24 March 2023

Reviewed: 24 March 2023

The reasons we use your data

  • to provide grants for disabled facilities in an applicant's home
  • to compulsory purchase properties
  • to acquire properties voluntarily
  • to support disabled people
  • to register houses in multiple occupation
  • to administer landlord accreditation schemes
  • to manage our Selective Licensing area
  • to investigate complaints of high hedges
  • to undertake the councils roles and responsibilities under the governments Home For Ukraine sponsorship scheme
  • Energy Efficiency Grant Schemes
  • to investigate complaints of housing disrepair and to investigate complaints of potential planning breaches

Why we are allowed to use your data

Legal obligation, contract or Public Task under various UK laws including but not limited to:

Disabled Facilities Grant UK GDPR - Public Interest 9(2)(g), Data Protection Act 2018 Schedule 1 Part 2(6)(1)

Selective Licencing and Housing Enforcement UK GDPR Article 9(2)(g). Data Protection act 2018 Schedule 1 Part 2 paragraph 6 – Statutory government purposes.

Who we can share your data with

  • contractors
  • government departments
  • internal departments
  • other local authorities
  • health services

When computers make any decisions about you

Not applicable

When your data gets sent to other countries

Not applicable

How long do we keep your personal information?

We keep information for a set period of time which is often set out in law and we try to include all of these in our Retention and Disposal Schedule which lists how long we hold your information. This can range from months for some records to decades for more sensitive records. 

Please see our full Privacy Notice

Previous versions