Benefits Privacy Notice

Please see our full Privacy Notice

Updated: 1 December 2021
Reviewed: 1 December 2021

The reasons we use your data

  • To carry out benefit assessments and provide advice about entitlement to benefits
  • To process benefit claims
  • To process and consider appeals for benefit decisions
  • To determine and process overpayments of benefit
  • To process applications for discretionary housing payments
  • To maximise your income and source any additional financial help for you

Why we are allowed to use your data

Legal obligation under various UK laws including but not limited to:

  • Housing Act 2004
  • Social Security Act 1998
  • Social Security Administration Act 1992
  • Social Security Contributions and Benefits Act 1992

Who we can share your data with

  • Contractors (to post correspondence)
  • Enforcement Agents
  • Government departments
  • HM Courts and Tribunals Service
  • Internal departments
  • Landlords
  • Local Government Ombudsman
  • Other Local Authorities
  • Police

When computers make any decisions about you

Automated processing of records provided from the Department for Work and Pensions.

When your data gets sent to other countries

Not applicable

Please see our full Privacy Notice

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