Please see our full Privacy Notice
Updated: 25 October 2021
Reviewed: 25 October 2021
The reasons we use your data
- To process 'Tell us once' notifications
- To process complaints
- To process customer feedback
- To process visitors
- To book customer appointments
- To process your enquiries
- To process out of hours enquires
- To process safeguarding matters
Why we are allowed to use your data
Legal obligations under various UK laws including but not limited to:
- Children Act 1989
- Health and Safety at Work Act 1974
- Health and Social Care (Community Health and Standards) Act 2003
- Immigration Act 2016
- Local Authority Social Services and National Health Service Complaints (England) Regulations 2009/309
- Social Services Complaints Procedure (Wales) Regulations 2014/1794
Consent – Tell Us Once notifications
Who we can share your data with
- Internal departments
- Local Government Ombudsman
- Other Local Authorities
- Contractors
- Police
When computers make any decisions about you
Not applicable
When your data gets sent to other countries
Not applicable