We are committed to listening to you and acting upon what we hear.
Getting your feedback is very important to us, be it a just a comment, a compliment or a complaint.
We will use your views to look at our services and see how we can continue to build on the good aspects and how we can improve those you feel are not as good as they could be.
You can give us your views using our tell us what you think form.
Alternatively you can contact us at our offices.
If contact details are left we will always give you feedback.
If you have requested a service and are not satisfied with the way your request has been dealt with, then please progress to submitting a complaint via the link below or refer to the attached Customer Feedback Policy.
Please note that this process does not cover the following:
Nor does this process cover complaints regarding:
For these, please write to:
The Monitoring Officer
West Lindsey District Council
The Guildhall
Marshall's Yard
Gainsborough
DN21 2NA
| Document | File Type | File Size |
|---|---|---|
| Voice of the Customer Report July to September 2024 (Quarter 2 2024-25) | 399.25 KB | |
| Voice of the Customer Report April 2024 to June 2024 (Quarter 1 2024-25) | 401.84 KB | |
| Annual Voice of the Customer Report 2023-2024 | 3.94 MB | |
| Voice of the Customer Report - January to March 2024 (Quarter 4 2023-24) | 363.45 KB | |
| Voice of the Customer Report - October to December 2023 (Quarter 3 2023-24) | 321.5 KB | |
| Voice of the Customer Report - July to September 2023 (Quarter 2 2023-24) | 380.83 KB | |
| Voice of the Customer Report - April to June 2023 (Quarter 1 2023-24) | 832.12 KB | |
| Annual Voice of the Customer Report 2022 to 2023 | 976.93 KB |