Environmental Protection Privacy Notice

Please see our full Privacy Notice

Updated: 24 March 2023

Reviewed: 24 March 2023

The reasons we use your data

To investigate reports of:

  • Statutory Nuisance or Public Health (noise, bonfire, waste, vermin)
  • drainage
  • environmental permitting
  • private water supplies
  • contaminated land
  • to manage antisocial behaviour investigations

How do we collect your data

We only collect personal data about yourself when it is supplied to us from you. We may also be provided data from External Departments such as the Environment Agency or Internal Departments within the Authority.

Who we can share your data with

  • internal departments
  • police
  • Northumbrian Water Scientific Services
  • Environment Agency
  • housing associations
  • contractors and consultants
  • other Local Authorities
  • government departments
  • landlords and social landlords

How long do we store your data

We keep information for a set period of time which is often set out in law and we try to include all of these in our Retention and Disposal Schedule which lists how long we hold your information. This can range from months for some records to decades for more sensitive records.

When computers make any decisions about you

Not applicable

When your data gets sent to other countries

Not applicable

Your rights

You are entitled to request a copy of any information about you that we hold. Any such requests should be made in writing.

If the information we hold about you is inaccurate you have a right to have this corrected and you have the right to request completion of incomplete data.

You have the right to request that we stop, or restrict the processing of your personal data, in certain circumstances. Where possible we will seek to comply with your request, but we may be required to hold or process information to perform our statutory functions.

How to get independent advice

If you have any questions about how your personal information is handled, please contact our Data Protection Officer via email at dpo@west-lindsey.gov.uk or via the contact details at the bottom of the privacy notice.

For independent advice about data protection, privacy, data sharing issues or if you are dissatisfied with how your personal information has been used you have a right to complain and can contact the Information Commissioner at;

Information Commissioner’s Officer

Wycliffe House

Water Lane




Telephone: 0303 123 1113 (local rate) or 01625 545745 (national rate)

Visit: www.ico.org.uk

Email: casework@ico.org.uk

Contact details

West Lindsey District Council


Marshall’s Yard



DN21 2NA

Tel: 01427 676676

Email: customer.services@west-lindsey.gov.uk