Contact us

Council offices and contact details

If you would like to send feedback including compliments, comments and complaints to the council please visit our feedback page.

If you need to make a Freedom of Information (FOI) request, Subject Access request (SAR), or Environmental Information Request (EIR) please visit our Freedom of Information page.

For all other enquiries please use the general enquiries form

The council’s office is based in Gainsborough. 

West Lindsey District Council
Marshall’s Yard
DN21 2NA

Get directions to the office by using the map of Gainsborough on this page.

Public service hub opening hours

Face to face

9am - 5pm Monday to Friday

The Council’s reception is available 9am to 5pm but access to the building is restricted to vulnerable customers or those who are not able to access services in any other way. Please visit our website for the services you require or ring us on the number below.

Telephone service

Please note that calls may be recorded for training and monitoring purposes.

9am - 5pm Monday to Friday

Telephone number: 01427 676676

Bank holidays

Our offices are closed for all bank holidays in England and Wales

Emergency out of hours contact

You should only telephone the emergency out of hours telephone number in the event of the following:

  • To report and protect yourself from a dangerous structure
  • Find yourself homeless and have nowhere to stay
  • Need to report a vulnerable child or adult
  • To report a stray dog

If you are attacked or chased by an aggressive dog please contact the Police on 101 or 999.

To report flooding please telephone 01522 782082.

To report an anti social behaviour issue please contact the police on 101. If you feel that your life is in danger phone 999.

For all other non-emergency situations please complete the appropriate self-service online form or use our general enquiries form.

Our emergency out of hours telephone number is 01427 613960.

Out of hours Social Services support

Lincolnshire County Council Social Services Emergency Duty Team can be contacted on 01522 782333.

Map of Gainsborough

iFrame | Guildhall map

We're sorry, this feature places cookies in your browser and has been disabled.
To continue using this functionality, please open cookie preferences and accept 'Third Party Cookies'.

Open cookie preferences