Council Tax and council bills

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We recognise that residents may still be struggling to pay their Council Tax bill.

The government has awarded local authorities a council tax hardship fund to help working age council tax support claimants. A payment of either £200 towards the council tax due for 2021/22, or less if it will clear the 2021/22 account balance, has been awarded in respect of eligible accounts. Everyone eligible should have received a new council tax bill confirming the award.

If you are having difficulties making your Council Tax payments you should contact the Revenues team and we may be able to change or extend your payment plan or provide a temporary payment deferral during this time.

You may also be entitled to claim a discount or exemption. Please see our Money off Council Tax pages for more details.

Council tax support may also be available if your income has reduced and you can find more details on our Help to pay council tax pages.

Due to the high service demands experienced by our Revenues team please contact us for advice by email in the first instance at alternatively call 01427 676566. Please note email addresses will be required from all customers to enable us to respond to correspondence and to issue forms electronically.

Flooding and Council Tax

If your home has been affected by flooding you may be entitled to a discount from the council tax.

Money off Council Tax

Details of Council Tax discounts and exemptions, Council Tax support, relief funds and Council Tax banding appeals

Long term empty property charge

New legislation was recently introduced by the government enabling local authorities to increase the amount of this premium from 50% to 100%.

Council mortgages

Although we no longer offer new mortgages we are still collecting payments for existing mortgages.

Other council bills

The sundry debtor section is based within the Revenues and Benefits Department and is responsible for the collection of miscellaneous income.