Customer Strategy and Services Privacy Notice
Please see our full Privacy Notice
Updated: 25 October 2021
The reasons we use your data
- To process 'Tell us once' notifications
- To process complaints
- To process customer feedback
- To process visitors
- To book customer appointments
- To process your enquiries
- To process out of hours enquires
- To process safeguarding matters
Why we are allowed to use your data
Legal obligations under various UK laws including but not limited to:
- Children Act 1989
- Health and Safety at Work Act 1974
- Health and Social Care (Community Health and Standards) Act 2003
- Immigration Act 2016
- Local Authority Social Services and National Health Service Complaints (England) Regulations 2009/309
- Social Services Complaints Procedure (Wales) Regulations 2014/1794
Consent – Tell Us Once notifications
Who we can share your data with
When computers make any decisions about you
Not applicable
When your data gets sent to other countries
Not applicable
Please see our full Privacy Notice
Previous versions
