Customer Strategy and Services Privacy Notice

Please see our full Privacy Notice

The reasons we use your data

 
  • To process 'Tell us once' notifications
  • To process complaints
  • To process customer feedback
  • To process visitors

Why we are allowed to use your data

Legal obligations under various UK laws including but not limited to:

  • Children Act 1989
  • Health and Safety at Work Act 1974
  • Health and Social Care (Community Health and Standards) Act 2003
  • Immigration Act 2016
  • Local Authority Social Services and National Health Service Complaints (England) Regulations 2009/309
  • Social Services Complaints Procedure (Wales) Regulations 2014/1794

Consent – Tell Us Once notifications

Who we can share your data with

  • Internal departments

  • Local Government Ombudsman

When computers make any decisions about you

Not applicable

When your data gets sent to other countries

Not applicable


Please see our full Privacy Notice