SpeakIT Plus: Accessibility tools
Home > My Services > Refuse, recycling and your environment > Garden Waste Collection Service > Opting in to the garden waste collection service
Opting in to the garden waste collection service

Opting in to the garden waste collection service

Sign up and pay for the garden waste collection service

The new garden waste opt-in collection service will begin in April 2018 and free collections will cease after this time. Households wishing to carry on receiving collections from April 2018 will need to have signed up and paid for the service by then.


The cost of the new garden waste service is £35 per year, per bin. Additional bins are also priced at £35 per year.

Signing up for April 2018

You can now sign up and pay online by debit or credit card. Please use the link at the top of the page. This will be the easiest and quickest way, alternatively you will be able to pay over the phone.

Once you've paid you'll be sent a garden waste sticker to place on your bin. This will show that you have paid for the year. We want your property name or number to be clearly marked on this sticker. The stickers are best placed on the rear of the bin under the handle. This allows the collection crew to easily see them when the bin is put out with the handles pointed towards the road.

Signing up halfway through the year

You can sign up to receive the service at any point during the year. The current service runs from the start of April until the end of November each year. A charge would be made from 1 April. If you sign up part way through the year you will still pay the same annual subscription.

Signing up for future years

We plan that you will be charged from the start of the fortnightly collection season each year. You will receive an annual reminder to renew your subscription when we deliver collection calendars. You can opt out of the service at any time but you will not be entitled to a refund.

More than one bin

As now, all garden waste collected must fit within the green bin, with the bin lid closed. Properties can have more than one garden waste bin as long as there is suitable storage and collection point. There is no limit on the number of bins residents can have.

Sharing bins

You can share a bin with a neighbour if you wish. The bin will be charged to one resident and be collected from that property only.

If you don't already have a green bin

You can still sign up and pay for the service at any time. Once you've paid for the service we will arrange for the delivery of a garden waste bin. To help ensure cost recovery, a delivery charge of £15 will apply for all garden bins.

Lost, broken or stolen bins

As is the case now, we will replace or repair bins that have been damaged or lost. If the damage is deliberate or negligent then we may charge for a replacement bin. Stolen bins will be replaced in line with our existing policies.

Moving house

If you had paid for the service and have moved house within West Lindsey then the service will follow you - we will transfer your contract to your new property (but the bin must be left at the existing property).

If you are moving outside of West Lindsey or would like to cancel your contract you can do so, but you will not be entitled to a refund.

All bins should be left at the property when you move house. We will then make sure that the bin is available for the new occupier to continue with a garden waste subscription if they wish to do so.

Customer Services

West Lindsey District Council
Guildhall, Marshall’s Yard
DN21 2NA

Tel: 01427 676676
Email: customer.services@west-lindsey.gov.uk

Indicates mandatory fields

Was this information helpful?
Was this information helpful?