Chargeable garden waste frequently asked questions

General questions

Central Government has cut funding to all local councils including West Lindsey District Council, resulting in tough choices having to be made including charging for collecting garden waste. Many of our neighbouring councils and more than half of the councils in the UK now charge for the kerbside collection of garden waste.

The cost of the garden waste service is £35 per year. Additional bins are also priced at £35 per bin per year.

You can now 'sign up and pay online'. Payment can be made by debit or credit card; alternatively you can pay over the phone by calling 01427 676676.

You are welcome to join the scheme at any time of the year, but you will still be asked to pay the full amount of £35. Join before 11 March 2019 to ensure you are registered in time for your first collection.

Yes, properties are able to have more than one garden waste bin. As long as there is suitable storage and a suitable collection point then there is no limit on the number of bins customers can have. Each additional bin is charged at the same rate as the first bin.

Unfortunately we only supply one size of green bin which is 240 litre capacity.

When you pay to receive a garden waste collection you will be sent a garden waste sticker to place on your bin. This will identify that you have paid for the year. Crews will also have information inside their cabs to identify who has paid.

Yes, you will be able to share your bin with a neighbour if you wish. The bin will be charged to one resident and will be collected from that property only.

Yes, you can sign up and pay for the service at any time. Once you have paid for the service the council will arrange for the delivery of a garden waste bin. The usual council delivery charge will apply to all new bins.

Council tax contributes towards the cost of running council services but changes to Government Funding means that we can no longer afford to offer this service free of charge.

No, please put all materials in the green bin loose or your bin will not get emptied.

No, these materials interfere with the composting process.

No, it is vital that the garden waste intended for composting is kept disease free.

No, newspapers interfere with the composting process.

Yes, Japanese Knotweed should not be placed in your green bin. This is a highly invasive weed which can cause structural damage to buildings and waterways can become choked. The Environment Agency recommend that it should be destroyed by burning it.

Due to Animal By Product Regulations, we are unable to accept anything other than garden waste in your green bin. This is because all the garden waste we collect is sent to windrow composting sites (open air sites) and any waste from your kitchen may be contaminated with meat products which means that there is the possibility that this could result in the spread of diseases such as BSE.

Alternatives to paying for garden waste collection

This is a good alternative to paying for a collection or taking garden waste to your local Household Waste Recycling Centre. You will also produce great compost to use at home. These are available at www.getcomposting.com or by phoning 0844 5714444, quoting LWP10L

Yes, you will still be able to continue to take your garden waste to any of Lincolnshire County Council's Household Waste Recycling Centres free of charge.

You could investigate the possibility of sharing a bin with a neighbour or the council offers compost bins which are available as a subsidised rate.

This is a good alternative to taking garden waste to the household recycling centre. You will also create great compost to use at home. These are available at www.getcomposting.com or by phoning 0800 316 4454, quoting LWP10L.

Charging

The service is designed to be fairer than the current system so that only those that require the service will fund it, rather than everyone pay for it through their Council Tax. Following an equality impact assessment, in which we took into account your feedback and our analysis of the consultation results, we decided not to offer concessions. This reduces wasteful administration costs and helps keep the price of the service down - making it more affordable for all.

No. The collection crews will visit your property regardless of whether you put your bin out for collection. You could talk to your neighbours about the possibility of sharing the cost and a bin.

No. Council tax is collected and distributed to the County Council, Fire and Police Services and others. Of the £1709 paid in Council Tax by a Band D property, around £250 only goes to West Lindsey District Council. In the past, Council Tax has contributed to the cost of running this service, and all other services, but the council can no longer afford to offer this service free of charge.

We have monitored fly tipping within the West Lindsey area and there has been no increase in garden waste related fly tipping reported than in previous years. We shall continue to monitor the number and nature of fly tipping cases and take enforcement action where appropriate.

If your bin is stolen then it will be replaced in line with existing policies.

No, this is an optional service - you will only pay if you would like to receive a fortnightly collection of garden waste.

Bins and collections

Yes. As is the case now, garden waste cannot be placed in your household waste (black) bin. Additional waste placed next to your household waste bin will not be collected. If you choose not to receive the kerbside garden waste collection service then you could compost at home or can take your garden waste to any of the County Council's Household Waste Recycling Centres at no charge. Household waste bins containing garden waste could be refused and result in enforcement action.

No, the current service will be maintained and all garden waste must be contained within the bin with the bin lid closed. However, customers are able to subscribe to additional bins should there be a need.

The council will continue to own the bins.

Just as is the case now, we will replace or repair bins which have been damaged or lost by the council. Where the damage is deliberate or negligent then a charge for the replacement may be made.

If you move within West Lindsey, we will transfer your contract to your new property where your service will continue. Just let us know if you are moving house so that we can alter our records and issue your new subscription sticker.

When you move house, all bins should be left at the property. This will ensure that the bin is available to for the new occupier to continue with their subscription if they wish. If you are moving outside of West Lindsey or would like to cancel your contract, you can do so, but will not be entitled to a refund.

You should ensure that your property name or number is clearly marked on the garden waste sticker that you will be given once you have paid for the service. You should also ensure that your bin is placed in a location which means that it is difficult for others to put waste in your bin, unless you choose to share this with them. Retrieving your bin from the kerbside soon after it is emptied will also help to ensure that others do not use your bin.

Extra information

Yes. However we hope that many residents will recognise the benefits of the kerbside collection and choose to pay the £35 annual charge rather than use the Household Waste Recycling Centres.

Yes. Under the Environmental Protection Act 1990, and the Controlled Waste Regulations (England and Wales) 2012, councils can charge for the collection of garden waste. Charging for the collection of garden waste will bring West Lindsey District Council in line with many neighbouring councils who already have a charged service.