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West Lindsey CCTV Service

We create safety by providing the finest CCTV Services for people, partners and businesses.


The West Lindsey CCTV Service provides monitored CCTV for the benefit of the wider public, partner agencies and customers. We use the latest in CCTV technology to deliver high quality surveillance that keeps people, property and assets safe.

 Our Control Centre monitors and records all footage from our camera network. With direct communication links to the police and other agencies we use camera footage to prevent and detect incidents of crime, public disorder, anti-social behaviour, theft and more.

 The best CCTV technology alone is not enough. It needs to be used alongside excellent customer service. Our systems are operated by fully trained and security vetted CCTV Operators. They actively search for potential incidents and work with partners to prevent crime and create safety.

2016 CCTV Upgrade

Our upgrade programme has now started and will see new High Definition cameras replace our older systems. Alongside new cameras our Control Centre is being redesigned to accommodate new systems and enable us to expand the services we offer in the future.

New CCTV Cameras will be installed at key public space locations in Gainsborough and Market Rasen. Further information will be released soon about the upgrade and new systems.

CCTV in Public Spaces

We currently operate public space CCTV in Gainsborough. A total of 26 cameras are located at key points to provide coverage of the area. All cameras are overt and clearly identifiable. We also monitor CCTV covering other locations including Marshall’s Yard and Summergangs Lane.

Full details of all CCTV camera locations will be updated following the 2016 CCTV Upgrade.

Our CCTV Operators

All of our Operators have to meet strict training requirements to ensure they use CCTV cameras legally and effectively. On-going training takes place to keep skills up to date and we regularly conduct security screening and vetting.

All our Operators have to meet the following key requirements to undertake their duties:

  • Complete regular CCTV operational training
  • Hold a Security Industry Authority (SIA) license for using public space CCTV
  • Be police vetted and hold an Enhanced Disclosure and Barring Service (DBS) Certificate

CCTV Code of Practice

To ensure our service is fully accountable we operate in accordance with a CCTV Code of Practice. This Code details how the service is managed, operates on a day to day basis and protects access to information. We take data protection and personal privacy very seriously. It is vital we have strong mechanisms in place for public protection so that people can have trust in the use of CCTV.

You can download our CCTV Code of Practice on this page.

Requesting CCTV footage

You have the right to get a copy of the information that is held about you. This includes CCTV footage of you in public spaces. Footage can sometimes be required for civil investigations or claims. Certain restrictions do apply and CCTV footage will not be released if it infringes another person’s privacy rights or impacts on a criminal investigation.

To request CCTV footage you must complete a Subject Access Request. Please contact us for further information about this process.

You can find out more about requesting CCTV footage of you on https://www.gov.uk/request-cctv-footage-of-yourself

Contact us

For any queries about the CCTV Service or to enquire about buying monitored CCTV please email cctv@west-lindsey.gov.uk

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