Creating safety by providing monitored services for people, partners and businesses.
The West Lindsey CCTV & Monitoring Service provides monitored CCTV for the benefit of the wider public, partner agencies and customers. We use the latest in CCTV technology to deliver high quality surveillance that keeps people, property and assets safe.
Our Control Centre monitors and records all footage from our camera network. With direct communication links to the police and other agencies we use camera footage to prevent and detect incidents of crime, public disorder, anti-social behaviour, theft and more.
All of our systems are operated by fully trained and security vetted operators. They actively search for potential incidents and work with partners to prevent crime and create safety.
CCTV in Public Spaces
We operate public space CCTV in various locations throughout West Lindsey. All our cameras are overt and clearly identifiable. We also provide monitored CCTV to partners, clients and customers that also includes public spaces.
We produce regular updates on the use of our public space CCTV. This helps highlight the number of incidents we monitor and types of crime.
All of our Operators have to meet strict training requirements to ensure they use CCTV cameras legally and effectively. On-going training takes place to keep skills up to date and we regularly conduct security screening and vetting.
We work closely with partners and customers to provide excellent customer service whilst creating safety.
CCTV Code of Practice
To ensure our service is fully accountable we operate in accordance with a CCTV Code of Practice. This Code details how the service is managed, operates on a day to day basis and protects access to information. We take data protection and personal privacy very seriously. It is vital we have strong mechanisms in place for public protection so that people can have trust in the use of CCTV.
Requesting CCTV footage
You have the right to request CCTV footage of yourself in public spaces. Certain restrictions do apply and CCTV footage will not be released if it infringes another person’s privacy rights or impacts on a criminal investigation.
To request CCTV footage you must complete a Subject Access Request.
You can find out more about requesting CCTV footage of you at: www.gov.uk/request-cctv-footage-of-yourself
For any queries about our public space CCTV please contact customer services using the general enquiries form.