The council's legal responsibilities

The legislation around homelessness has changed with the introduction of the Homelessness Reduction Act (HRA 2017) from April 2018.

Guidance explaining the new homelessness legislation changes can be found in fact sheets produced by the Government and in further detail in the new Homelessness Code of Guidance which sets out what Local Authorities in England must follow to deliver the required homelessness services.

What to do if you’re homeless or facing homelessness?

If you are homeless now, or are threatened with being made homeless within the next 56 days please contact the Home Choices team for advice as soon as possible. If you wish to be considered for the housing register please apply online on our Home Choices website

They may also be able to help with problems such as harassment and illegal eviction or domestic violence and can put you in touch with other agencies that offer support and advice.

Help to find something in the Private Rented Sector

We have a Deposit Guarantee Scheme for those who are homeless or threatened with homelessness to help finance a new rental property. The council are trying to improve access to the private rented sector by working with landlords and tenants. If you need more information please contact the Home Choices team.

Worried about paying your rent?

If you are worried about paying your rent or mortgage, please contact the Home Choices team to discuss or alternatively you can speak to the Citizens Advice Bureau and Shelter can provide advice to help prevent problems getting out of hand.

Rough Sleeping

The Home Choices team can also help people who are rough sleeping in West Lindsey during the freezing weather.

Out Of Hours Service 

If you require assistance when the council is closed you can contact this team on the Out Of Hours number.

Domestic Abuse

EDAN Lincs (formerly West Lincolnshire Domestic Abuse Service) provide support and assistance to women, men and children suffering, or fleeing from domestic abuse. Further information can be found on the EDAN Lincs website.

Duty to Refer

From October 2018 selected authorities must refer people who are homeless or threatened with homelessness to local authorities. Find out more on how to do this and to help on our Duty to Refer webpage.