Regulations on private water supplies on England and Wales were updated in 2010. These new regulations now mean that we are required to carry out testing and risk assessments.
The Regulations apply to anyone who owns or uses a private water supply serving two or more dwellings or a commercial property where the water is intended for human consumption. If you are operating a food business from your premises (e.g. home caterer, bed and breakfast) you must have wholesome water at all times.
More detailed information can be found on the Drinking Water Inspectorate website.
The Private Water Supplies (England) Regulation 2016 allows us to recover the costs associated with providing particular services to private supply owners/operators in discharging their duties under the Regulations. These duties include undertaking risk assessments, investigations, and obtaining and analysing samples. Schedule 5 of the Regulations outlines these services and the maximum fees which can be applied. In addition, to the specified maximum, the charges made by us can only reflect the reasonable cost of providing the service.
More information can also be found from these organisations.
Freedom of Information – Private Water Supply enquires/complaints
Private Water Supply enquires/complaints information data for the years 2012 – 2017 can be found below:
Food, Health and Safety Team
Housing and Environmental Enforcement
Guildhall, Marshall's Yard