Apply for Housing Benefit

West Lindsey is a Full Service area for Universal Credit, This means that you are not eligible to claim Housing Benefit unless you satisfy one of the following conditions: 

  • You live in specified accommodation. This is where you have been placed into your accommodation in order to receive care, support or supervision by or on behalf of your landlord.
  • You live in temporary accommodation. This is where you have been provided accommodation by the Authority because you were homeless.
  • You and your partner have reached the qualifying age for State Pension Credit

  • You are prevented from making a claim for Universal Credit (for example, you were receiving a legacy benefit which included a Severe Disability Premium within the previous month)

We are now encouraging benefit applicants to apply for Housing Benefit and Council Tax Support online.

Apply online for Housing Benefit and Council Tax Support.

If you do not have access to a computer or the internet at home you can visit the Guildhall, Marshall’s Yard, Gainsborough where we have installed a number of additional computers which can be used to make benefit applications. There will be Benefits Assessors available to advise you about the documents that we require in order to assess your claim (another visit may be required if all the evidence cannot be provided in the first instance. You can view information on which documents you may need to show us here).

If you are unable to access the internet or visit offices please contact us on 01427 676565 or email us at with your name, address and contact telephone number. We will contact you and discuss the best way for you to make your claim.


West Lindsey District Council
Guildhall, Marshall’s Yard
DN21 2NA