Ants normally nest outside in the ground, and commonly beneath paving and in walls. They become a nuisance when they enter homes as they search for food, however they do not normally constitute a risk to the health of the occupants. The nests can be inaccessible and this makes their direct destruction difficult. Good hygiene and the removal of potential food sources, particularly sweet foods, can help to reduce the problem from foraging ants in the house.
If you have a problem in your property then you will need to takes steps yourself to resolve the matter. Further information can be found on the downloads, or at GOV.UK's Pest Control on your Property page.
Initially, if you are a tenant you might want to try speaking to your landlord to see who is responsible according to your tenancy agreement, or seek further advice from our housing team.
if you believe the problem is from another property, then the local authority has specific legal powers to take steps to ensure that its area is free from rats and mice. They must take action to destroy rats and mice on their own land and can serve a notice on an owner or an occupier ordering work to get rid of the problem. Further information and how to report can be found on our Public Health page.
Pest control advice
Ants
Bees
Bees do very little damage and are unlikely to be a threat to public health, it is advised to leave them alone. Generally, bees won’t sting unless provoked. It will only be necessary to treat bees which pose particular danger e.g. at a school or nursery.
Refer to the British Beekeepers Association website for a step by step guide which can help identify the type of bee and includes contact details for swarm collectors who will collect honey bees.
- Living with bees [pdf / 2.28Mb]
- Bees and wasps in the garden [pdf / 102Kb]
Bedbugs
Bedbugs do not fly so they must crawl or be transported in things like clothing, luggage or furniture. Bedbugs feed on blood and they can survive for long periods of time without feeding. In domestic premises most infestations are found in the bedroom. Their hiding places will be close to where their host sleeps - in the bed frame, mattress, bedside furniture, skirting boards or wallpaper etc.
The female bedbug lays white eggs approximately 1mm long into cracks and crevices. They will lay about 200 eggs which will hatch in 10 to 20 days and will reach adulthood in about nine weeks. The adults live for up to 18 months, usually feeding weekly, but can survive for over a year without blood. Their presence can be upsetting and stressful, however they do not transmit any human diseases and most people do not develop any serious skin reaction.
You will need professional help in dealing with an infestation of bed-bugs.
Cockroaches
Cockroaches can spread diseases such as dysentery, gastroenteritis, typhoid and polio. Cockroaches and their faeces can also cause allergic reactions. The most common species of cockroach in Britain is the German cockroach which is 10-15mm in length and of a yellowish-brown colour. Less common are Oriental cockroaches which are dark brown and up to 30mm in length.
The development from egg to adult can take between 6 to 18 months depending mainly on temperature. The adult has a life expectancy of around 26 weeks. Cockroaches can be found in premises where food is stored or handled including in the home. They are nocturnal insects can survive without food for several months but not without water, and will spend most of the day hiding in cracks, around drains, pipe work and service ducting.
Getting rid of cockroaches is difficult because their eggs are resistant to poisons and may lay dormant for months before hatching. It is therefore recommended that treatment is only carried out by professional pest control operatives.
Fleas
Flea infestation is one of the most common health problems occurring in cats and dogs. Almost every dog and cat will become infested with fleas at some time during its life. The life cycle of the flea begins when the adult flea lays eggs in the coat of the pet. The eggs then drop off into the environment and develop to form the next generation of adult fleas. When it first emerges the young adult flea immediately begins to search for a host and a blood meal. One to two days after landing on a host and taking her meal of blood, the female can start to lay eggs and the flea cycle begins again.
Prevention is always better than cure in the control of fleas. If a problem is identified, it is advised to take action as soon as possible.
Rats and mice
Rats and mice are common. If you see a rat or mouse outside your property on one occasion there is generally no need to worry. However, if you continue to see clear evidence of their presence such as excavated holes in soil, small droppings or disturbed foodstuffs, then treatment will need to be carried out.
If the problem is inside the home, look to see how the rats or mice could be getting in such as holes around waste pipes, around ill-fitting doors and windows or through broken drains. If repairs are needed, then arrange for these to be carried out.
Do not leave vermin problems to sort themselves out. Rats and mice can breed very quickly and a small, easily dealt with problem could quickly become a major problem with damage to property and greater costs of treatment.
Wasps
Wasps are probably the most familiar and generally disliked of all British insects. Their bodies bear the characteristic black and yellow bands and have a narrow waist in the middle of the body. Wasp stings are usually more painful and alarming than they are dangerous; an initial sharp pain is followed by mild swelling and soreness, which first aid can relieve; if you are concerned seek professional advice.
Sites commonly selected by queen wasps would be soil banks, roof spaces, hollows in trees and walls, etc. Sometimes wasps will have chosen sites in or very close to houses, and home owners are naturally concerned about their presence and may want them removing.
Consider whether or not it is absolutely necessary to destroy a nest, remember wasps are beneficial to your garden helping with pollination and keeping other garden pests under control. The nest will die off naturally, even if left alone.
Additional information
Those receiving housing benefit and/or council tax benefit, or who have state pension as their only income, are eligible for a refund of up to £41.50 toward the cost of treatment for fleas, rats or mice. No refund is payable for treatment of any other pest. To claim the refund please contact us on 01427 676676 to request a claim form. A receipt for payment must be provided when returning the form.
Pest Control Freedom of Information Requests
Pest Control treatments provided 2023 to 2024
Month | Date Received | Type of Pest |
---|---|---|
April 2023 | 05 April 2023 | Rats |
April 2023 | 11 April 2023 | Wasps |
April 2023 | 19 April 2023 | Rodents |
April 2023 | 19 April 2023 | Rodents |
April 2023 | 21 April 2023 | Moles |
April 2023 | 26 April 2023 | Rats |
May 2023 | 10 May 2023 | Wasps |
June 2023 | 07 June 2023 | Rodents |
June 2023 | 08 June 2023 | Wasps |
June 2023 | 08 June 2023 | Wasps |
June 2023 | 10 June 2023 | Wasps |
June 2023 | 13 June 2023 | Wasps and hornets |
June 2023 | 17 June 2023 | Wasps |
June 2023 | 19 June 2023 | Unknown |
June 2023 | 26 June 2023 | Rodents |
June 2023 | 26 June 2023 | Rodents |
June 2023 | 26 June 2023 | Wasps |
July 2023 | 04 July 2023 | Wasps |
July 2023 | 04 July 2023 | Wasps |
July 2023 | 07 July 2023 | Wasps |
July 2023 | 09 July 2023 | Wasps |
July 2023 | 10 July 2023 | Wasps |
July 2023 | 11 July 2023 | Wasps |
July 2023 | 12 July 2023 | Wasps |
July 2023 | 17 July 2023 | Wasps |
July 2023 | 17 July 2023 | Wasps |
July 2023 | 18 July 2023 | Wasps |
July 2023 | 18 July 2023 | Wasps |
July 2023 | 19 July 2023 | Wasps |
July 2023 | 20 July 2023 | Wasps |
July 2023 | 20 July 2023 | Wasps |
July 2023 | 21 July 2023 | Wasps |
July 2023 | 24 July 2023 | Wasps |
July 2023 | 24 July 2023 | Wasps |
July 2023 | 24 July 2023 | Wasps |
July 2023 | 28 July 2023 | Wasps |
July 2023 | 28July 2023 | Wasps |
July 2023 | 28 July 2023 | Wasps |
July 2023 | 31 July 2023 | Wasps |
July 2023 | 31July 2023 | Wasps |
July 2023 | 31 July 2023 | Rodents |
July 2023 | 31 July 2023 | Wasps |
August 2023 | 7 August 2023 | Wasps |
August 2023 | 7 August 2023 | Wasps |
August 2023 | 8 August 2023 | Wasps |
August 2023 | 8 August 2023 | Wasps |
August 2023 | 10 August 2023 | Wasps |
August 2023 | 17 August 2023 | Wasps |
August 2023 | 22 August 2023 | Wasps |
September 2023 | 04 September 2023 | Wasps |
September 2023 | 05 September 2023 | Wasps |
September 2023 | 06 September 2023 | Wasps |
September 2023 | 13 September 2023 | Rodents |
September 2023 | 20 September 2023 | Wasps |
September 2023 | 21 September 2023 | Wasps |
September 2023 | 24 September 2023 | Wasps |
September 2023 | 26 September 2023 | Wasps |
Download | Year |
---|---|
Freedom of Information – requests for Pest Control 2023 to 2024 | 2023 to 2024 |
Freedom of Information – requests for Pest Control 2022 to 2023 | 2022 to 2023 |
Freedom of Information – requests for Pest Control 2021 to 2022 | 2021 to 2022 |
Freedom of Information – requests for Pest Control 2020 to 2021 | 2020 to 2021 |
Freedom of Information – requests for Pest Control 2019 to 2020 | 2019 to 2020 |