Council Tax messaging

If you have recently received an email or SMS message from us reminding you that you owe some outstanding council tax, below are examples of what we may send to help you identify if it’s genuine or not.

SMS message

West Lindsey District Council – Council Tax

Our records show that your latest Council Tax instalment of £100 has not been paid. Please pay online by 4 December 2024 at https://www.west-lindsey.gov.uk/ quoting account reference 12345678. This may include your 1st December instalment.

Email message

West Lindsey District Council – Council Tax

Dear Sir/Madam

Our records show that an amount of £100 is due in respect of your Council Tax account. This balance may include your 1st December instalment. 

Please make a payment by 4 December 2024 to avoid recovery action. You can do this online at https://www.west-lindsey.gov.uk/council-tax-payments or you can telephone 01427 676676 to use our automated payment system. Payment can be made by debit or credit card. Please ensure you quote your account reference 12345678.

To ensure you do not miss any future payments why not set up a direct debit at https://www.west-lindsey.gov.uk/council-tax-payments.

You can find out about debt advice on our website https://www.west-lindsey.gov.uk/money-advice.

If you are worried that this message is not genuine please visit https://www.west-lindsey.gov.uk/council-tax-message.

Please ignore this message if you have paid the above amount in the last 24 hours.