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Council Tax Energy Rebate

On 3 February 2022, the Government announced measures to help protect millions of households from energy costs. This includes a £150 council tax energy rebate.

infobox | Council Tax Energy Rebate

Please try not to contact us
It's really important that you try your very best not to contact us to chase your payment. Extra contact just slows us down and means it takes us longer to process the payments. This page will be updated with all the information we have, as soon as we have it.

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Eligibility

The Government will provide funding for billing authorities to give all households in England whose primary residence is valued in council tax bands A to D a one off energy rebate payment of £150. This payment will operate outside of the council tax system, using council tax lists to identify eligible households.

The Government will also provide funding for billing authorities to operate a discretionary fund for households in need who would not otherwise be eligible. This could include, for example, individuals on low income who live in properties valued in bands E to H.

Direct Debit Payers

If you pay your Council Tax by Direct Debit, we will have bank account details to make your payment to you.

If you do not yet pay by Direct Debit, you can set up a Council Tax Direct Debit at our Council Tax payment options page.

If you do not wish to pay by Direct Debit, we will arrange to collect your details to pay £150 to you. When we have more details we will update this page. Please be aware that our advisors will not be able to offer any further information at this time.

When will I get the £150?

We are working hard to try and make payments to everyone eligible as soon as possible. With this in mind we would ask that you please try not to contact us about this.

The table below details when we expect to be able to make the payments but this is of course subject to change:

Expected payment dates
Payer type Date
1 April Direct Debit payers Paid 25 April 2022
15 April and 21 April Direct Debit payers Paid 29 April 2022
21 April and 28 April Direct Debit payers Week commencing 9 May 2022
New 1 May Direct Debit payers Week commencing 9 May 2022
Non Direct Debit payers Invitation letters to be issued week commencing 23 May 2022 — these will be issued in batches to enable us to manage the volume of work.
Discretionary Scheme Launch Week commencing 13 June 2022
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Please note that if your council tax account name does not match the bank account name we hold for you, a payment may not be made and you will be invited to make an application for the payment alongside the non-direct debit payers. This is in accordance with Government guidance and we cannot make any exceptions to this. 

accordion | Council Tax Energy Rebate — Frequently Asked Questions

Council Tax Energy Rebate — Frequently Asked Questions

Who can get the Council Tax Energy Rebate?

All households, as per the guidance issued by central Government on 23 February 2022, whose primary residence is valued in Council Tax bands A to D.

Will my annual Council Tax Bill for 2022 to 2023 include a £150 reduction?

No.

Government guidance states payments are to be paid into your bank account where possible.

What Council Tax band is my property in?

Your Council Tax band is listed on your latest Council Tax bill.

You can also check your Council Tax band by visiting GOV.UK's Council Tax bands page.

If you do want to request a review of your Council Tax band, you will need to explain why you believe band is incorrect and provide supporting evidence. Guidance on this matter is available on GOV.UK's Council Tax bands page.

Rebanding requests — information from the Valuation Office Agency (VOA)

The Valuation Office Agency has received an increased number of requests from ratepayers asking how they can check and review their banding.

If you do want to request a review of your Council Tax band, you will need to explain why you believe band is incorrect and provide supporting evidence. Guidance on this matter is available on GOV.UK's Council Tax bands page.

Will I still get the £150 if I am in receipt of benefits or receive Council Tax support?

Yes — as long as this is your sole or main residence, and you were in occupation of the property on 1 April 2022 (at the end of the day).

Are second homes and empty properties eligible for the £150?

Second homes and empty properties are not eligible for the payment.

I rent privately or through a Housing Association, will I get the £150 or my landlord?

The Council Tax legislation states that if you rent a property then you should be the liable party for the Council Tax.

Therefore, if you are named on the Council Tax bill, you will receive the monies.

If you have recently moved into a property, or you are moving on or before 1 April 2022, you must ensure that you have registered for the council tax before 1 April 2022.

Who will be paid the £150 under this scheme if the House is in Multiple Occupation?

Noone is eligible under this scheme — even if Class N.

No payment will be made.

I don't want to sign up for Direct Debit, how will I claim my £150?

When we have more details, we will update this page. Please be aware that our advisors will not be able to offer any further information at this time.

The Direct Debit on my account is not my bank account, it belongs to a relative or friend?

We will need to discuss this with you as we do not want to pay to a bank account not in the name of the Council Tax payer.

When we identify a customer where the name on the bank account does not match the name on the Council Tax account we will contact you to either get different bank details for the payment or to obtain explicit consent that this can be paid to the bank details on your Council Tax account.

If you want the payment to go to a third-party bank account, we will need ID and a written, signed letter to confirm that consent has been given

This is to reduce the risk of fraud and a third party claiming your rebate.

I am not in band A to D, will I still get help?

Every council has been giving additional funding to help households who do not qualify under the main Council Tax Energy Rebate scheme. When we have more details we will update this page. Please be aware that our advisors will not be able to offer any further information at this time.

I am in band E to H and receive full Council Tax Support, will I be able to get the £150? If so, how will I apply?

Every council has been giving additional funding to help households who do not qualify under the main Council Tax Energy Rebate scheme. When we have more details we will update this page. Please be aware that our advisors will not be able to offer any further information at this time.

Is it just a one-off payment?

Yes — this is a one-off payment of £150.

Is it means tested?

No this is not means tested.

If you are on Council Tax support, this payment is also ignored as income when assessing your council tax support.

If I become a Council Tax liable party for the first time in July for example — will I still get the £150?

No — the relevant date for this scheme is 1 April 2022 — and you are only eligible for the scheme if the property is in Bands A-D on 1 April 2022 and you were the liable Council Tax payer on that date.

Are we going to have to pay this back?

No — you don’t have to pay this £150 back unless new information comes to our attention that indicates you were not the person eligible for the £150 energy rebate

When the government announced their Energy Scheme there were two parts to it. The first part is the £150 Council Tax energy rebate which local authorities are paying.

The second part is that all households will have a £200 credit added to their electric bill in October 2022. You will have to pay this £200 back at £40 a year for 5 years.

Do I have to have it?

The money is being paid to you as part of the energy crisis. This will be paid to you automatically if you are on Direct Debit.

Customers not on Direct Debit will have to make a claim for the rebate.

Where we do not receive a claim for the rebate, the £150 will be added to your Council Tax account to ensure that you do not miss out on the rebate.

Why don’t you just reduce my Council Tax?

Not everyone has a Council Tax liability, and the £150 will be paid to most of the people in Bands A-D.

Everyone is expected to receive this payment directly into their bank accounts as it is not a Council Tax reduction or discount.

What if I receive the payment but vacated the property before 1 April 2022?

If you received a payment that you were not eligible for, then you will need to repay the money. Where someone pays their Council Tax by direct debit, we will have made some assumptions to make payments quicker to households. If you receive a payment that you were not eligible for, then it must be repaid.

I am not moving into my property until shortly after 1 April 2022, will I still receive the rebate?

No, as you must be occupying the property on 1 April 2022. However, you may be entitled to the rebate, on your previous address, where you were living (if in bands A to D). If you were not a Council Tax payer and occupying a property on 1 April 2022 then you may be eligible in your new property under our discretionary scheme.

Can I refuse the payment?

The money is paid to you as part of the energy crisis. This will be paid to you automatically if you are on direct debit. Customers not on direct debit will have to make a claim for the rebate.

Where the council does not receive a claim for the rebate, the £150 will be added to your council tax account to ensure that you do not miss out on the rebate.

You cannot refuse the payment but once you have the money, you can decide what to do with it and therefore if you wish to give this to charity it is within your rights to do this.

infobox | Council Tax Energy rebate updates

West Lindsey District Council has received details of the payment process, eligibility guidance and funding for the discretionary scheme. We will be developing our scheme over the coming weeks.