Around three quarters of litter and dog bins in West Lindsey have now been fitted with QR codes to make It easier for people to report when they’re full or damaged.
The QR codes are on stickers and when fitted can be scanned directly from a smartphone, allowing people to report directly back to the council.
Work started on fitting the QR codes to bins in July, and now 1200 of the 1950 in total have the stickers ready for scanning.
Councillor Ian Fleetwood, who originally raised the QR code idea at Full Council last year, said the scheme had proven popular among residents.
“People have been very positive, and not just residents in my ward, but across the district. The responses have shown the QR codes are really making a difference.
“We are the authority responsible for waste and recycling across West Lindsey and any scheme like this only serves to make what the council does even more efficient.”
Each QR code corresponds to an individual bin, and when scanned with a smartphone, takes you through to the report a litter or dog bin issue page. From here you are prompted to fill out a short form. The form asks whether the bin is full or damaged, what the the bin’s ‘asset tag number’ is, and then finally for your email address.
Cllr Fleetwood added:
“What’s so good about the scheme is that a resident can report a problem with a bin 24 hours a day, which helps make the whole process very efficient.”
Residents without a smartphone can still contact the council to report an issue in the usual on our website at West Lindsey District Council or by calling Customer Services on 01427 676676.
West Lindsey District Council would like to remind residents that once the QR codes are scanned, and throughout the whole reporting process, no call for payment is made as the whole service is free – anyone confronted with a message asking for payment should ignore the request.