Businesses in West Lindsey Awarded for Best Customer Experience in National Awards

Bridleway Bed and Breakfast
Bridleway Bed and Breakfast

Earlier this week it was announced that 3 businesses in West Lindsey have received the VisitEngland ROSE Award, which recognises accommodation providers for delivering the best customer experience.

The ROSE Award winners are nominated by VisitEngland’s quality scheme assessors and selected from assessor comments and online feedback from overseas and domestic visitors.

The award recipients include all types of accommodation from B&Bs/guesthouses, self-catering and hotels to parks, campsites, glamping sites and hostels. It covers a range of ratings from three to five stars, as well as accredited properties.

West Lindsey District Council are delighted to congratulate the three award winners within the district, who are:

· Bridleway Bed and Breakfast, Lincoln (Guest Accommodation) - 

· Caistor Lakes, Caistor (Holiday Park) 

· The Old Posthouse B&B, Market Rasen (Guest Accommodation) 

This follows the recent announcement that 8 West Lindsey businesses were shortlisted for the Destination Lincolnshire Tourism Awards which takes place in October. Winners of these awards are automatically put forward for the VisitEngland Awards for Excellence which will take place in 2024.

Faye Pudney, West Lindsey District Council’s Visitor Economy Officer, was thrilled to hear the news. She said:

“I’m thrilled that 3 of our businesses have received the ROSE Awards. It just shows how hard they have worked to provide the best care and are all worthy of national recognition.

“Being recognised at this level is another step in the right direction to showcase Lincolnshire as a great place to visit and a destination that offers a great range of good quality accommodation.”

VisitEngland Advisory Board Member, Nadine Thomson said:

“The ROSE Awards celebrate and champion the accommodation businesses across England who go above and beyond in their customer service to guarantee visitors have amazing experiences.

"There truly is a place to stay to suit all tastes and budgets in England and these awards also highlight the exceptional variety on offer. From our wonderful English inns and pubs with rooms, to glamping, camping and farm-stays in beautiful countryside and coastal locations. From traditional B&Bs and self-catering cottages to luxury boutique accommodation, there really is something for everyone.”

Tourism is one of West Lindsey’s largest and most valuable sectors. In 2022, the area welcomed 2.19 million visitors and generated £145.66 million for the local economy. The sector has also supported 1,662 jobs.

Chairman of West Lindsey District Council, Cllr Stephen Bunney also added:

“It’s fantastic to hear that more businesses in the visitor economy are being recognised for their hard work and dedication to providing exceptional customer service.

“Our visitor economy strategy strives to encourage visitors to explore further, stay longer, and have a positive, rewarding experience, and these businesses have done just that. I hope more people come to experience what we have to offer and share those experiences to inspire others.”

See the full list of ROSE Award 2023 winners here.

For more information about visiting Lincolnshire, please visit the link here.

For the latest news on West Lindsey District Council visit our council news pages

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