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Need help disposing of a washing machine or mattress?

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Banner saying: "Did you know we provide a bulky waste collection?"

Did you know West Lindsey District Council provides a bulky waste collection service for household items?

Booking an appointment has never been easier thanks to upgrades made to our online booking system. Customers can go on to our website and book a bulky waste collection without any manual intervention from staff. A 48 hour collection time slot will be given at the time of the request.

Customers have the right to cancel a request within 14 days of placing your order, with a minimum notice of 24 hours before the collection date. For those customers who cannot book online they can still contact our customer services team and speak to an operator to book an appointment.

Rob Gilliot, our Operational Waste Services Manager said:

“Our Bulky Waste collection service offers residents an opportunity to dispose of items they cannot get rid of themselves.  

“This value for money service also gives customers peace of mind that what is collected from the Council will be disposed of in the correct manner, without the worry that items will be fly tipped. Our easy to use booking system is now live.  

“Customers will also be able to receive updates from the crews once the items have been collected and receive notifications if there is an issue with a collection.”

Before asking us to collect your old items, it may be suitable to donate the item to a charity. More details can be found on our furniture reuse page. Any items we collect won’t go to landfill, they will be delivered to the Energy from Waste Facility at North Hykeham and will help generate power for local use.

Alternatively, you could ask the supplier of new goods if they provide a service to remove and dispose of the old item. If they don’t, another option would be to take them to your local Household Waste Recycling Centre.

All large bulky household items need to be left outside the property where it is easy to gain access for their removal.

Any electrical items collected are sent for recycling under the Waste Electrical and Electronic Equipment Regulations, via Repic, who are an industry leading producer compliance scheme. Mattresses are also sent for recylcing and do not go to the Energy from Waste Plant.

Items that are collected under this scheme are free-standing furniture and appliances such as:

  • tables and chairs
  • washing machines
  • carpets
  • suites
  • beds
  • wardrobes
  • cookers and similar

Please be aware that are unable to collect the following items:

  • garden refuse, unless in prepaid sacks or in West Lindsey’s garden waste wheeled bins
  • bricks
  • concrete
  • tyres and car parts
  • cast iron boilers
  • plasterboard

There is a minimum charge for this service for items worth up to 6 points, for items of more than 6 points there will be an extra cost.  

Please see fees and charges page for current charge.

For the latest news on West Lindsey District Council visit our council news pages

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