Your feedback

Your comments are important to us so that we can continue to improve the service we provide.

Your views help to shape the service we provide.  We gather feedback in various ways:-

  • User Surveys
  • An ‘Exit Poll’ on our website
  • Feedback and comments submitted to us online, in letters, in emails, on the phone or in person

You can see more details below about what you have told us and what we have done as a result.

It is important to us that we listen and feedback what we have done.  We term it ‘You Said We did’.

You told us: “could not find any advice on how to dispose of low energy light bulbs”

And we did: We have added the information to our website disposal advice for low energy light bulbs. 

You told us: The Online Voting Service is “much simpler and easier to register than postal forms. Will continue to use this service”

And we did: We will continue to provide this popular service.