West Lindsey District Council are currently in the process of updating the Housing Register and Nomination Policy. This policy is the allocation scheme (as required by the Housing Act 1996, as amended by the Homelessness Act 2002 and Localism Act 2011) for West Lindsey District Council and it sets out the framework within which West Lindsey District Council operates in the assessment of housing need on the common housing register and the nomination from that register to social rented properties.
The current policy was last updated in 2020 and since then there has been an increase in people accessing the housing register but less properties are being advertised. To add to this situation we also feel there is a need to clarify some areas within the policy.
A major part of the revised policy includes amending the local connection criteria in line with homelessness legislation. This means that out of date elements such as an assisted persons list has been removed and clarification given on many areas which as awarding of medical bandings, nomination of s106 units and the timing of when properties are advertised.
To help with this policy we have also developed a Customer Charter which works in line with our current Homelessness Customer Charter. This Charter includes our service standards of which customers can expect on topics such as response times for all methods of communication and the process for when someone applies to be on the housing register.
To ensure that our customers are happy with this proposed policy and customer charter we have a consultation out. To take part please download and read the revised policy and Customer Charter and complete the survey to add your feedback.
This consultation will provide an opportunity to review and comment on our revised Housing Register and Nomination Policy. This consultation will close on Monday 23 December 2024 at 9am.
If you have any questions or queries regarding this consultation please email engagement@west-lindsey.gov.uk.
| Document | File Type | File Size |
|---|---|---|
| Customer Charter – Housing Register and Nominations (Draft) | 208.84 KB | |
| Housing Register and Nomination policy (Draft) | 532.22 KB |