Business Rate enquiries

Individual enquiries and change of circumstances

We work in partnership with North Kesteven District Council and City of Lincoln Council to jointly deliver our Non Domestic Rates (Business Rates) Service.

Ratepayers now have a wider choice of payment methods and locations. Details can also be found on the back of your rates demand notice.

To make an enquiry or inform us of any changes in your circumstances please telephone us on 01522 873342 or email

Reminders, final notices and summons

Non-Domestic Rates are payable on demand over 10 monthly instalments, the details of which are given on your bill. If an instalment is missed a Reminder Notice will be issued. If you bring your payments up to date and a future instalment is missed a Second Reminder will be issued.

In each case if the sum outstanding is not brought up to date a summons will be issued. If you bring your payments up to date and maintain further payments as they become due no further action will be taken. Default on future instalments will result in a Final Notice being issued, allowing 7 days to make payment of the full year’s balance.

If the balance is not paid within the time allowed, a Summons Notice will be issued, and you will incur an additional charge, currently £60.00. If a liability order is granted at the magistrates’ court a further £22.50 charge will also be incurred.

Payment arrangements to clear the rates

When a bill is issued, details of the instalments payable are shown at the bottom of the bill. Payment is therefore due as stated. After a reminder, second reminder or final notice has been issued, you should contact the business rates team to discuss an acceptable payment arrangement.

If a summons notice has been issued you should contact the business rates team to discuss payment of your charge.

If however, your account has been passed to the council’s bailiffs you need to contact them directly.

contact | Business rates
Business rates

Revenues and Benefits
PO Box 1257
United Kingdom