Bulky waste

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text | Bulky waste

We provide a bulky waste collection service for household items such as washing machines or mattresses from domestic properties.

An appointment date will be given to you at the time of your request. Your items will be collected within 48 hours of the date allocated. Items need to be outside and accessible by 7am on the day of the collection.

You have the right to cancel your request within 14 days of placing your order, with a minimum notice of 24 hours before the collection date.

Before asking us to collect your old items which will be sent for energy recovery, it may be suitable to donate the item to a charity. More details can be found on our furniture reuse page.

Alternatively, you could ask the supplier if they provide a service to remove and dispose of the old item. If they don’t, another option would be to take them to your local Household Waste Recycling Centre.

All large bulky household items need to be left outside your property where it is easy to gain access for their removal.

There is a minimum charge for this service for items worth up to 6 points, for items of more than 6 points there will be an extra cost. Please see fees and charges page for current charge.

Items that are collected under this scheme are free-standing furniture and appliances such as:

  • carpets (two points per room-sized carpet)
  • double wardrobes (two points each)
  • washing machines (two points each)
  • bookcases (one point each)
  • televisions (one point each)
  • three piece suites (three points each)
  • cookers and similar (two points each)

We are unable to collect the following items:

  • garden waste, unless in our garden waste wheeled bins (when subscribed to our garden waste collection service)
  • bricks
  • concrete
  • tyres and car parts
  • cast iron boilers
  • plasterboard
  • gas or ammonia fridges from caravans
button | Book a bulky waste collection