Benefit enquiries

You have one month from the date of the decision letter to ask us to look at the decision again or to appeal against it.

If there has been a reason which stopped or delayed you applying for Housing Benefit and or Council Tax Support you can ask for your claim to be backdated.

An overpayment is an amount of Benefit or Support that has been paid to a claimant when they were not entitled to have it.

It is important that you read your benefit letter (Benefit Decision Notice) carefully.