Alternative Funding for Energy Bills

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Energy Bill Support Scheme – Alternative Funding

The Government has recently announced a new Energy Bill Support Scheme for those households who do not receive the energy bill support automatically.

Examples include those who:

  • pay for energy through a landlord, housing manager or site owner
  • live in a park home, houseboat or off the electricity grid

If you do not automatically receive a payment you can apply for the discount via the GOV.UK website. The application form is available on their webpage. Only one application can be made per household.

The payment will be £400 and checks will be undertaken to validate the address that you apply for.

Please do not contact us about this scheme and how to make an application as we will not be able to assist you.

If you need help to apply

If you cannot apply online or need help with your application, contact the helpline team.

Email: alternativefunding@ebss.beis.gov.uk
Telephone: 0808 175 3287
Monday to Friday, 8am to 6pm
Find out about call charges

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Alternative Fuel Payment – Alternative Funding

The Government has recently announced a new Alternative Fuel Payment of £200 for households if both of the following are true:

  • Your household is not connected to the mains gas grid
  • You use alternative fuels as your main form of heating

This is on top of the £400 from your electricity supplier.

You are entitled to the payment if the main way you heat your home uses:

  • Tank or bottled gas
  • Liquid petroleum gas (LPG)
  • Oil
  • Wood
  • Solid fuel

Most homes eligible will receive an automatic payment as a credit on their electricity bills from February 2023.

You may not get the payment automatically if your home is either:

  • In an area which is mainly connected to the gas grid
  • Not connected to either the gas or the electricity grid

If you do not automatically receive a payment you can apply for the discount via the GOV.UK website. The application form is available on their webpage. Only one application can be made per household.

The payment will be £200 and checks will be undertaken to validate the address that you apply for.

Please do not contact us about this scheme and how to make an application as we will not be able to assist you.

If you need help to apply

If you cannot apply online or need help with your application, contact the helpline team.

Telephone: 0808 175 3943
Monday to Friday, 8am to 6pm