Investigations
What starts off an investigation can come from a variety of sources.
We have suspected fraud activity reported and we also cross reference the data we hold with other bodies responsible for auditing or administering public funds. This is called data matching.
Data matching involves comparing computer records held by one body against other computer records it holds and with other external bodies. This is usually personal information. Where a match is found it shows up where there are differences that require further investigation.
The Audit Commission govern the operation of data matching.
No assumption can be made as to whether there is fraud, error or another explanation until an investigation is carried out.
We look at and access all available information we have. This can include surveillance work where it is felt necessary to gather evidence.
Not all allegations can be pursued due to insufficient details or because the person reported is not in receipt of benefits.
Where fraud is discovered we take firm action.

