Benefit Enquiries
We aim on our website to create easy to understand information that answers your enquiries.
This area has been created for the more common areas of enquiries in regard to both Housing Benefit and Council Tax Benefit.
We hope you find the information you are looking for here. If you need to ask further details make an online benefits appointment request or contact our benefits team on 01427 676 565.
Benefit Claim Enquiries
Common areas of enquiries in regard to both Housing Benefit and Council Tax Benefit.
Appeals and Disputes
You have 1 month from the date of the decision letter to ask us to look at the decision again or to appeal against it.
Back Dating a Claim
If there has been a reason which stopped or delayed you applying for Housing Benefit and or Council Tax Benefit you can ask for your claim to be ‘backdated’
Overpaid Housing Benefit and excess Council Tax Benefit
Entitlement Letters Explained
It is important that you read your benefit letter (Benefit Decision Notice) carefully.
